In the event of equipment malfunction or damage, rely on our skilled technicians for prompt and effective repairs. We do our best to correct any issues you have remotely to increase system uptime, but should equipment or instrumentation need to come back to our facility, our Return Material Authorization (RMA) process works to have data flowing again as quickly as possible.
We diagnose issues accurately and implement solutions swiftly to minimize disruption to your operations. With contact all through the RMA process, you are kept in the know on when you should expect your product to be returned in like-new condition. Contact us the moment you notice an issue with your Radiometrics product so our team can work to have it working at peak performance as soon as possible.
Microwave Radiometer Support: [email protected]
Radar Wind Profiler Support: [email protected]
General Support: [email protected]